Consulting / Coaching

Nearly 80 percent of the US economy (and nearly 70 percent of the global economy) is based on services. Service design is the set of design methods for our post-industrial age. Leading brands have turned to service design to improve existing services and to innovate new ones.

I help organizations in all aspects of the service design process, from research to concept development, to prototyping, testing, and public implementation.

Service design concerns itself with delivering value to customers and users across different contexts, touchpoints, and platforms. Service design helps integrate human and technological systems to deliver compelling and consistent value.

Contact me for a free consultation and to help me learn more about you!